Mobile App Privacy Policy
Your privacy is extremely important to us! This Privacy Policy describes how your
personal information is collected, used, and shared when you visit or make a purchase
from https://chitra-vjro.myshopify.com.
The terms "You," "Your," "Yours" and "User" refer to the entity/person/organization using
our site. When this Policy mentions "We", "Us," and "Our" it refers to Chitra Vajro and its
subsidiaries and affiliates. “Site” refers to https://chitra-vjro.myshopify.com and its
android and iOS mobile app
This Privacy Policy is governed by our Terms of Services.
For any questions regarding this Policy or any requests regarding the processing of
personal data, please contact us at test7937@vajro.com
1. INFORMATION WE COLLECT FROM YOU
We collect the information You provide us and this information is necessary for the
adequate performance of the contractual arrangement which is in place between You
and us and allow us to comply with our legal obligations.
● Account Signup Information. When You create the account, we ask You to
provide the signup information, such as Email, Name, Surname, Phone,
Username, Passwords, Personal Number, Address.
● Communication, chats, messages. When you communicate with us through
email or any other way, we collect information about your communication and any
information You choose to provide or disclose. In order to answer your request,
we may access information provided by email, chats, purchase history, etc.
● Payment Information. To order and use features of Site, we may require you to
provide certain financial information in order to facilitate the processing of
payments. We collect your Credit or debit card number, Credit or debit card type,
Credit or debit card expiration date, Billing address, Tax number, Name and
surname.
● Login information. We collect Login information if You are logging to our account
with Authentication Data.
●User Images. We utilize image(s) you upload for various purposes, including uploading user-generated content like product reviews, facilitating support chat interactions, and enabling image-based product search for a seamless shopping experience.
2. INFORMATION WE COLLECT AUTOMATICALLY
When you use our Site or contact us directly we may collect information, including your
personal information, about the way you act in our Site, the services You use and how
You use them.
This information is necessary for the adequate performance of the contract between
You and us, to enable us to comply with legal obligations and given our legitimate
interest in being able to provide and improve the functionalities of the Site.
● Log data and Device information. We automatically collect log data and device
information when you access and use the site, even if you have not created an
Account or logged in. That information includes, among other things: Internet
protocol (IP) addresses, Browser type, Internet service provider (ISP),
Referring/exit pages, Operating system, Date/time stamp, Clickstream data.
● Tracking technologies and Cookies. We use Cookies, Beacons, Tags, CI codes
(click tracking), ISC (source tracking), ITC (item tracking codes), Phone model,
Device ID, Customer number. We also automatically collect information about the
device's operating system .
● Geo-location data. We collect information about your approximate location as
determined by data such as your IP address to offer you an improved user
experience. Such data may be collected only when you access the Site using
your device.
● Usage information. We use a tool called "Google Analytics" to collect information
about your interactions with the Site (what pages you visit, such as the pages or
content you view, your searches for Listings, bookings you have made, and other
actions on the Site. In consequence, Google, Inc. plants a permanent cookie on
your web browser to identify you as a unique user the next time you visit this
Site). For more information please visit Google.
● Publicly available personal Information.
● User Images. We utilize image(s) you upload for various purposes, including
uploading user-generated content like product reviews, facilitating support chat
interactions, and enabling image-based product search for a seamless shopping
experience.
3. THE WAY WE USE YOUR INFORMATION
We process your information adhering to the general data processing principles.
We may use the information we collect through our Site for a number of reasons,
including to:
● to identify user
● to create account
● to create trusted environment
● to create statistics and analyze market
● to stay connected
You and us, to enable us to comply with legal obligations and given our legitimate
interest in being able to provide and improve the functionalities of the Site.
● Log data and Device information. We automatically collect log data and device
information when you access and use the site, even if you have not created an
Account or logged in. That information includes, among other things: Internet
protocol (IP) addresses, Browser type, Internet service provider (ISP),
Referring/exit pages, Operating system, Date/time stamp, Clickstream data.
● Tracking technologies and Cookies. We use Cookies, Beacons, Tags, CI codes
(click tracking), ISC (source tracking), ITC (item tracking codes), Phone model,
Device ID, Customer number. We also automatically collect information about the
device's operating system .
● Geo-location data. We collect information about your approximate location as
determined by data such as your IP address to offer you an improved user
experience. Such data may be collected only when you access the Site using
your device.
● Usage information. We use a tool called "Google Analytics" to collect information
about your interactions with the Site (what pages you visit, such as the pages or
content you view, your searches for Listings, bookings you have made, and other
actions on the Site. In consequence, Google, Inc. plants a permanent cookie on
your web browser to identify you as a unique user the next time you visit this
Site). For more information please visit Google.
● Publicly available personal Information.
● User Images. We utilize image(s) you upload for various purposes, including
uploading user-generated content like product reviews, facilitating support chat
interactions, and enabling image-based product search for a seamless shopping
experience.
3. THE WAY WE USE YOUR INFORMATION
We process your information adhering to the general data processing principles.
We may use the information we collect through our Site for a number of reasons,
including to:
● to identify user
● to create account
● to create trusted environment
● to create statistics and analyze market
● to stay connected
● to customize marketing
● to send billing information
● to manage user orders
● to contact user
● to improve services
● to ensure data security and prevent fraud
● to comply with applicable laws
● to request feedback
● to post testimonials
● to provide support
● to manage user orders
● to contact user
● to improve services
● to ensure data security and prevent fraud
● to comply with applicable laws
● to request feedback
● to post testimonials
● to provide support
We will normally collect personal information from you only where we have your consent
to do so, where we need the personal information to perform a contract with you, or
where the processing is in our legitimate business interests.
4. DIRECT MARKETING
We may use your provided contact details for direct marketing. These direct marketing
offers, depending on your preferences, may be personalized taking into account any
other information which you have provided to us (e.g. location, social media profile
information, etc.) or we have collected or generated from other sources as described
below.
If you wish to withdraw the consent for direct marketing, and refuse to receive
information from us, you may exercise such an option at any time you wish by updating
your preferences in your account, following the instructions to unsubscribe in the
received email.
5. HOW WE MAY SHARE YOUR INFORMATION
Site may send user information like email address to its mobile app provider Vajro and
to Shopify if you use social login (Facebook, Google, Apple) or a one time code.
Site may use (currently or in the future) analytical tools like Google Analytics, Firebase
Analytics, Clevertap and Appsflyer.
We may also disclose your information to third parties:
● where required by law or regulatory requirement, court order or other judicial
authorization;
● in response to lawful requests by public authorities, including for the purposes of
meeting national security and law enforcement requirements;
to do so, where we need the personal information to perform a contract with you, or
where the processing is in our legitimate business interests.
4. DIRECT MARKETING
We may use your provided contact details for direct marketing. These direct marketing
offers, depending on your preferences, may be personalized taking into account any
other information which you have provided to us (e.g. location, social media profile
information, etc.) or we have collected or generated from other sources as described
below.
If you wish to withdraw the consent for direct marketing, and refuse to receive
information from us, you may exercise such an option at any time you wish by updating
your preferences in your account, following the instructions to unsubscribe in the
received email.
5. HOW WE MAY SHARE YOUR INFORMATION
Site may send user information like email address to its mobile app provider Vajro and
to Shopify if you use social login (Facebook, Google, Apple) or a one time code.
Site may use (currently or in the future) analytical tools like Google Analytics, Firebase
Analytics, Clevertap and Appsflyer.
We may also disclose your information to third parties:
● where required by law or regulatory requirement, court order or other judicial
authorization;
● in response to lawful requests by public authorities, including for the purposes of
meeting national security and law enforcement requirements;
● in connection with the sale, transfer, merger, bankruptcy, restructuring or other
reorganization of a business;
● to protect or defend our rights, interests or property, or that of third parties; (e) to
investigate any wrongdoing in connection with our products and services;
● and to protect the vital interests of an individual.
6. COOKIES
Cookies are small text files stored by your browser on your computer when you visit our
Site. We use cookies to improve our Site and make it easier to use. Cookies permit us
to recognize users and avoid repetitive requests for the same information.
Cookies from our Site cannot be read by other Sites. Most browsers will accept cookies
unless you change your browser settings to refuse them.
Cookies we use on our Site:
● Strictly necessary cookies - These cookies are required for the operation of our
Site. They help us to show you the right information, customize your experience,
and allow us to implement and maintain security features as well as to help us
detect malicious activities. Without these cookies operation of the Site would be
impossible or its functioning may be severely affected.
You may find more information about how to delete cookies, as well as the other useful
information related to the use of the cookies, on the website
http://www.allaboutcookies.org/.
7. SENSITIVE INFORMATION
We do not collect sensitive information such as political opinions, religious or
philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data or
data related a sexual orientation.
Please do not send, upload, or provide us any sensitive data and contact us using the
contact details below if you believe that we might have such information. We have a
right to delete any information we believe might contain sensitive data.
8. PAYMENT INFORMATION
Please refer to the privacy policy which is available in our website
https://chitra-vjro.myshopify.com.
reorganization of a business;
● to protect or defend our rights, interests or property, or that of third parties; (e) to
investigate any wrongdoing in connection with our products and services;
● and to protect the vital interests of an individual.
6. COOKIES
Cookies are small text files stored by your browser on your computer when you visit our
Site. We use cookies to improve our Site and make it easier to use. Cookies permit us
to recognize users and avoid repetitive requests for the same information.
Cookies from our Site cannot be read by other Sites. Most browsers will accept cookies
unless you change your browser settings to refuse them.
Cookies we use on our Site:
● Strictly necessary cookies - These cookies are required for the operation of our
Site. They help us to show you the right information, customize your experience,
and allow us to implement and maintain security features as well as to help us
detect malicious activities. Without these cookies operation of the Site would be
impossible or its functioning may be severely affected.
You may find more information about how to delete cookies, as well as the other useful
information related to the use of the cookies, on the website
http://www.allaboutcookies.org/.
7. SENSITIVE INFORMATION
We do not collect sensitive information such as political opinions, religious or
philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data or
data related a sexual orientation.
Please do not send, upload, or provide us any sensitive data and contact us using the
contact details below if you believe that we might have such information. We have a
right to delete any information we believe might contain sensitive data.
8. PAYMENT INFORMATION
Please refer to the privacy policy which is available in our website
https://chitra-vjro.myshopify.com.
9. THIRD PARTY LINKS
Our Site may have links to other websites. Please review their privacy policies to learn
more about how they collect and use your personal data, because we do not control
their policies and personal data processing practices.
10. RETENTION
We retain your personal information to provide services to you and as otherwise
necessary to comply with our legal obligation, resolve disputes, and enforce our
agreements.
We will retain your personal information as long as we need it to provide services to
you, unless we are otherwise required by law or regulations to retain your personal
information longer.
11. SECURITY
We have implemented security measures designed to protect the personal information
you share with us, including physical, electronic and procedural measures. Among other
things, we regularly monitor our systems for possible vulnerabilities and attacks.
Regardless of the measures and efforts taken by us, the transmission of information via
the internet, email or text message is not completely secure. We do not guarantee the
absolute protection and security of your personal information or any other User Content
you upload, publish or otherwise share with us or anyone else.
We therefore encourage you to avoid providing us or anyone with any sensitive
information of which you believe its disclosure could cause you substantial or
irreparable harm.
If you have any questions regarding the security of our Site or Services, you are
welcome to contact us at test7937@vajro.com.
12. YOUR RIGHTS
You are entitled to a range of rights regarding the protection of your personal
information. Those rights are:
● The right to access the information we have about you. If you wish to access
your personal information that we collect, you can do so at any time by
contacting us at test7937@vajro.com
Our Site may have links to other websites. Please review their privacy policies to learn
more about how they collect and use your personal data, because we do not control
their policies and personal data processing practices.
10. RETENTION
We retain your personal information to provide services to you and as otherwise
necessary to comply with our legal obligation, resolve disputes, and enforce our
agreements.
We will retain your personal information as long as we need it to provide services to
you, unless we are otherwise required by law or regulations to retain your personal
information longer.
11. SECURITY
We have implemented security measures designed to protect the personal information
you share with us, including physical, electronic and procedural measures. Among other
things, we regularly monitor our systems for possible vulnerabilities and attacks.
Regardless of the measures and efforts taken by us, the transmission of information via
the internet, email or text message is not completely secure. We do not guarantee the
absolute protection and security of your personal information or any other User Content
you upload, publish or otherwise share with us or anyone else.
We therefore encourage you to avoid providing us or anyone with any sensitive
information of which you believe its disclosure could cause you substantial or
irreparable harm.
If you have any questions regarding the security of our Site or Services, you are
welcome to contact us at test7937@vajro.com.
12. YOUR RIGHTS
You are entitled to a range of rights regarding the protection of your personal
information. Those rights are:
● The right to access the information we have about you. If you wish to access
your personal information that we collect, you can do so at any time by
contacting us at test7937@vajro.com
● The right to rectify inaccurate information about you. You can correct, update or
request deletion of your personal information by contacting us using the contact
details provided below.
● The right to object to the processing. When we rely on your consent to process
your personal information, you may withdraw consent at any time by contacting
us using the contact details provided below. This will not affect the lawfulness of
processing prior to the withdrawal of your consent.
● The right to lodge a complaint. You can raise questions or complaints to the
national Data Protection Agency in your country of residence in the event where
your rights may have been infringed. However, we recommend attempting to
reach a peaceful resolution of the possible dispute by contacting us first.
● The right to erase any data concerning you. You may demand erasure of data
without undue delay for legitimate reasons, e.g. where data is no longer
necessary for the purposes it was collected, or where the data has been
unlawfully processed.
If you choose to delete your account and all associated data (or specific parts of it),
send an email to test7937@vajro.com requesting deletion of data. We'll process your
request and delete all account data within (x [Max: 30]) days. You will receive an email
confirmation as soon as it is done.
13. APPLICATION OF POLICY
This Policy applies only to the services offered by our Company. Our Policy does not
apply to services offered by other companies or individuals, including products or sites
that may be displayed to you in search results, sites that may include our services or
other sites linked from our Site or Services.
14. AMENDMENTS
Our Policy may change from time to time. We will post any Policy changes on our Site
and, if the changes are significant, we may consider providing a more explicit notice
(including, for certain services, email notification of Policy changes).
15. ACCEPTANCE OF THIS POLICY
We assume that all Users of this Site have carefully read this document and agree to its
contents. If someone does not agree with this Policy, they should refrain from using our
Site. We reserve the right to change our Policy at any time and inform by using the wayas indicated in Section 14. Continued use of this Site implies acceptance of the revised
Policy.
16. FURTHER INFORMATION
If you have any further questions regarding the data we collect, or how we use it, then
please feel free to contact us at test7937@vajro.com
request deletion of your personal information by contacting us using the contact
details provided below.
● The right to object to the processing. When we rely on your consent to process
your personal information, you may withdraw consent at any time by contacting
us using the contact details provided below. This will not affect the lawfulness of
processing prior to the withdrawal of your consent.
● The right to lodge a complaint. You can raise questions or complaints to the
national Data Protection Agency in your country of residence in the event where
your rights may have been infringed. However, we recommend attempting to
reach a peaceful resolution of the possible dispute by contacting us first.
● The right to erase any data concerning you. You may demand erasure of data
without undue delay for legitimate reasons, e.g. where data is no longer
necessary for the purposes it was collected, or where the data has been
unlawfully processed.
If you choose to delete your account and all associated data (or specific parts of it),
send an email to test7937@vajro.com requesting deletion of data. We'll process your
request and delete all account data within (x [Max: 30]) days. You will receive an email
confirmation as soon as it is done.
13. APPLICATION OF POLICY
This Policy applies only to the services offered by our Company. Our Policy does not
apply to services offered by other companies or individuals, including products or sites
that may be displayed to you in search results, sites that may include our services or
other sites linked from our Site or Services.
14. AMENDMENTS
Our Policy may change from time to time. We will post any Policy changes on our Site
and, if the changes are significant, we may consider providing a more explicit notice
(including, for certain services, email notification of Policy changes).
15. ACCEPTANCE OF THIS POLICY
We assume that all Users of this Site have carefully read this document and agree to its
contents. If someone does not agree with this Policy, they should refrain from using our
Site. We reserve the right to change our Policy at any time and inform by using the wayas indicated in Section 14. Continued use of this Site implies acceptance of the revised
Policy.
16. FURTHER INFORMATION
If you have any further questions regarding the data we collect, or how we use it, then
please feel free to contact us at test7937@vajro.com