Ella - Onyx Ella - Onyx
All About The Shoe
Ella- Onyx mules are a sleek black and PVC mule that have the girls going wild this season. With a detailed jeweled broach to snazz up everyones favorite shoe, you can't go wrong with these.Ella Onyx is perfect for the holiday season and to add this beauty also has a clear strap on the back of the mule to help secure the foot while your having a night on the town.
- Runs true to size
- 3.5 inch heel
- clear strap thats not adjustable
All About The Shoe
Ella- Onyx mules are a sleek black and PVC mule that have the girls going wild this season. With a detailed jeweled broach to snazz up everyones favorite shoe, you can't go wrong with these.Ella Onyx is perfect for the holiday season and to add this beauty also has a clear strap on the back of the mule to help secure the foot while your having a night on the town.
- Runs true to size
- 3.5 inch heel
- clear strap thats not adjustable
Returns Policy
You may return most new, unopened items within 30 days of delivery for store credit or equal exchange. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. Or you can email us at info@twelveam.co and we will respond between 24 - 48 hours of your request. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Returns Policy
You may return most new, unopened items within 30 days of delivery for store credit or equal exchange. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. Or you can email us at info@twelveam.co and we will respond between 24 - 48 hours of your request. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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